When using the IP restriction feature, it is important to keep in mind the following: Once your IP address allowed list is activated, you will be all set! Any user who then tries to access the account will only be able to do so if they have the IP address on the allowed list. Note: If your account has an integration with any third-party apps or platforms, please keep in mind that you will need to add the app IP to the allowed list in order to use it. ![]() Otherwise, you will receive the following error message and your list of allowed IP addresses will not be activated. It is important to note that in order to complete the activation process, you must have your own IP address listed in the allowed list. One done, press on the "Add" button to the right:Īfter you've added a list of IP addresses that you wish to have approved on the account, select the checkbox above the list and then press "Activate" as so: To set a range of IP addresses, you can use CIDR notation (i.e. "Office" or "Home network") and add in the respective IP address number. To begin adding IP addresses to the allowed list, first provide a descriptive name for the IP address (i.e. To ensure that no one gets blocked out of the account before all of the IP restrictions are set, we recommend to first add the relevant IP addresses and afterwards to activate the allowed list. To access the IP restriction feature, click on your profile picture in the bottom left corner of your screen and select "Admin" from the resulting menu.įrom the admin section of the account, click into the "Security" section and select the blue "Open" button to the right of "IP address restriction" as so: Any user attempting to log in with an IP address that does not match an address on the allowed list will receive the below error message and they will not have the ability to proceed. With the IP restriction feature, you can define a set of allowed IP addresses on your account. ![]() from the office), those using a certain VPN, or more! This can be extremely useful if you are looking to restrict account access only to users joining from a specific location (i.e. ![]() For this reason, admins of an Enterprise plan now have the ability to pre-define specific IP addresses which will be able to join the account. Security is of utmost importance for any account.
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